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| Greetings!
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Welcome to USDA Rural
Development's InfoNow Newsletter. We hope you will find
this information useful as you manage multi-family
housing properties in Maine. If you have an idea for
information you would like to see featured, email emily.cannon@me.usda.gov.
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| Open House Celebration Held at
Lindenbrooke Park Apartments |
 Residents turned out to
celebrate the completion of renovations to Lindenbrooke
Park, in Manchester, along with USDA Rural Development
officials, Lindenbrooke Park property managers,
congressional staff, and building contractors. The Open
House was held at the apartment building on July
17. Upgrades to the apartment building, which was
constructed in 1983, included new
roofs and windows, drainage improvements,
and important handicap accessibility
upgrades to the common area and to an
apartment unit. USDA Rural Development
State Director Michael W. Aube stated, "USDA Rural
Development is pleased to help enhance the quality of
life for residents at Lindenbrooke Park, and is
committed to providing affordable and quality housing
for the people of Maine." Sue Norris, a
resident of Lindenbrooke Park who also serves as Vice
President of the Board of Directors, spoke at the
celebration. "I am very proud of Lindenbrooke Park and
very happy to be a resident and a part of the
community," said Norris. USDA Rural
Development provided a $250,000 Rural Rental Housing
Loan and debt deferral of $450,396 through the
Multi-Family Housing Revitalization Demonstration
Program. Architectural services and construction
supervision were provided by AlphaOne of South
Portland. The general contractor was Fortin
Construction of Auburn. Lindenbrooke Park is
managed by C&C Realty Management of
Augusta.
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| Lease Termination
Notices |
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Property managers are no
longer required to submit lease termination
notices to Rural Development, unless there
is a specific situation that they want our
staff to be aware of (such as tenants who have
received unauthorized subsidy). Staff no longer has
to review them for compliance with Rural Development
regulations. |
| Affirmative Fair Housing
Marketing Plans (AFHMP) |
Maine Real Estate Managers Association (MREMA) is a
valuable resource when updating your AFHMP for
advertising and community contacts or to aid in outreach
for filling vacancies. On their
website you will find a newly revised contacts list for
Maine located at http://www.mrema.org/library.cfm
(scroll down to "Other".) The list has almost 700
contacts and is in Excel format to make sorting by
agency name, town, county or type of marketing contact
an easy task. They have also added codes that will help
you in identifying a group that would be most likely to
apply. Remember, all projects are required
to have a printed or electronic media advertisement at
least once a year and each AFMHP should have a minimum
of one newspaper or electronic media (including website
address) listed. Additionally, community contacts that
best represent those least likely to apply in section
three need listed as well as
groups that are associated with the project type and
a group that represents those
with a disability. These contacts need to be made at
least annually and evidence of contact must to be
provided/maintained in your marketing
folder. Hopefully you will find this
resource valuable in your outreach and marketing
activities! |
| Late Reporting of Additional
Income by a Tenant |
In situations where tenants have been
slow in reporting additional income and a
recertification that encompasses the date of the
increased income would cause a late tenant cert, do not
submit the tenant cert to CSC. It causes late
fees/overage costs that have to be waived.
Instead, you should process a current tenant cert
through MINC, using the updated information. The
amount that the tenant received that they were not
entitled to for past months should be recouped as
unauthorized assistance per 7 CFR 3560, Subpart O,
rather than processing a tenant cert effective for a
previous month. |
| Falls Prevention Course
Offered |
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Tenants often stop participating in favorite
activities because they have had a bad fall or are
afraid of falling. HealthReach RSVP has teamed up
with Maine Partnership for Healthy Aging to offer a
dynamic falls prevention course called A Matter of
Balance. This program acknowledges the risk of
falling but emphasizes practical strategies to reduce
this fear, and exercise to increase strength and
balance. Classes are held twice a week for four
weeks for two hours. To learn more about A Matter
of Balance, you may contact: Shari Bowen, RSVP
Coordinator, 861-3534 or 800-427-1127,
sbowen@mainegeneral.org Although HealthReach
services Franklin, Kennebec, and Somerset Counties, it
will provide references for similar services in other
counties. |
| Teddies for Tragedies
Program |
Do you have tenants that knit, sew, or
crochet? HealthReach RSVP is seeking volunteers to
join in and craft teddies. When tragedy strikes at
home, whether it is due to homelessness or domestic
violence, the children who are involved suffer the
most. Often they need to leave  their belongings and all that
they know behind.
Teddies for Tragedies hopes to alleviate some of
the stress that prevails when these catastrophes
occur. Tenants can work from their apartments or
in a group. There is no deadline or quota to the
number of teddies a volunteer must produce. A
piece of fabric, a ball of yarn and needles, a few hours
spent on a craft could influence a little child for the
rest of his or her life.
To join the Teddy
Team, please contact Shari Bowen at 861-3534, or
800-427-1127. Patterns will be sent out upon
request. Teddy donations do not have to be
delivered- RSVP will collect and distribute. For
those who want to help, but can't crochet or knit, RSVP
has volunteer opportunities in advocacy, mentoring,
reading to children, working at a soup kitchen or food
pantry, coaching A Matter of Balance, or helping youth
and adults make better
choices. |
| Submission of Tenant
Certifications |
There have been a significant number of
late tenant certifications over the last several
months, causing overage and lost rental assistance to
properties. It appears that many people are
waiting until the last ten days (from the 1st to the
10th of the month) to submit tenant certifications -
even recertifications. While the regulations allow
this, it is not a prudent practice. Many have
discovered this the hard way - by being charged overage
and losing rental assistance funds.
Since the tenant
certification has been completed this far in advance of
the effective date, why not submit it as soon as
possible through MINC? Since MINC requirements have been in place
for several years, late submission of tenant
certifications should be a rare event. Therefore,
waivers of penalties for late submissions will be rarely
approved. Further discussion of this memo
follows: For those who are using the MREMA
model lease (and other leases most likely require
similar tenant notification), one of the requirements is
to give the tenant a 45-day notice of increase due to a
change in income and a 45-day notice of rent change at
annual recertification, unless the tenant has withheld
income information or is delinquent in providing income
information for recertification. Everyone should
check their lease
requirements and State law for tenant notification
requirements. If tenants are being given the
proper notification of rent change, it appears that the
tenant certification would be completed at least 45 days
prior to the effective date.
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| Policy Guidance for Waiving Late
Fees or Overage |
The USDA Rural Development National
Office issued an unnumbered letter dated May 9, 2008,
titled "Policy Guidance for Waiving Late Fees or
Overage. A copy is attached to this
email. Please review this memo
carefully as it provides guidance on waiving late fees
and overage in MFH Section 515 properties. These
fees may only be waived in extenuating circumstances and
only under certain instances as outlined in the
memo. If you are considering requesting a waiver
of fees, please be sure to provide adequate
justification that meets one of the criteria outlined in
the memo. The request must be submitted directly
to CSC and must include the documentation outlined in
this memo. Once CSC receives a request, it will
forward it to our offices for approval or denial of the
request. |
| Property and Liability Insurance
Coverage |
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Rural Development regulations and the borrower's
loan documents require that insurance coverage must be
for a term of at least 1 year "with evidence that a full
year's premium is paid." Proper monthly funding of the
tax and insurance account is the vehicle for having
funds available to pay the annual premium when
due. We are seeing instances where
insurance premiums are being paid quarterly - this is
not in accordance with regulations, and this practice
must be discontinued by making the annual premium
payment when due. |
| Personally Identifiable
Information for MFH Borrowers, Managers
and Tenants |
Each borrower/manager should have recently received
correspondence regarding the implementation of
Personally Identifiable Information (PII) for MFH
borrowers, managers, and  tenants. Due to the
need to protect privacy data, new account numbers have
been provided to all customers, replacing the SSN/TIN as
part of the account number. Therefore, all future
correspondence should use the new account number,
including MINC transmission files, reserve requests,
financial reports, etc. Basically, any document
that requires the case number must reflect the new
account number rather than the existing SSN/TIN number
you have been using. If you have not
already accessed your new account number, you may do so
via MINC. We have attached two sample memos that
are being used to notify borrowers and managers of the
change. Attachment A is a copy of the email
notification that the MINC users should have
received. Attachment B is a copy of the memo that
CSC sent to borrowers/management agents who do not
currently use MINC. Also attached is a copy of the
unnumbered letter that explains this implementation in
further detail. |
| EFT/PAD Forms |
We recently changed the way in which
Electronic Funds Transfer (EFT)/Pre-Authorized Debit
(PAD) forms are processed in Maine. Previously, we
asked you to submit EFT/PAD forms directly to Rachel
Henderson in the State Office. Effective
immediately, you should submit these forms directly to
your respective servicing office for processing.
Questions regarding EFT and PAD should also be directed
to the respective servicing office as
well. | |
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We hope you found the information in this issue of
InfoNow helpful. If you have questions about information
in the articles in this newsletter, please contact your local servicing
office.
Sincerely,
Emily Cannon USDA Rural Development
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