Bucking the Trend
Small dairy co-ops adding value for
members by targeting niche markets
By Carolyn Liebrand, ag economist
USDA Rural Development
he 1990s was a period of
continued adaptation by
the dairy industry to
dynamic, rapidly changing
market conditions.
These changes included advances in
production technology (both on the
farm and in the milk plant), consolidation
and growth of retail food chains,
vertical and horizontal integration in
milk manufacturing/processing sectors,
new trade rules and practices, and
changes in government programs.
These factors contributed to the
trend of consolidation and mergers
among dairy cooperatives, which accelerated
during the waning years of the
century. As a result, just four cooperatives
marketed 49 percent of all the
milk marketed by cooperatives, or 41
percent of all milk sold to plants and
dealers in the United States in 2002
(Ling).
Furthermore, the four largest dairy
cooperatives marketed 74 percent of
the natural cheese, 76 percent of the
nonfat-dry milk and 80 percent of the
butter produced by cooperatives. (The
make-up of the top four cooperatives
varies, depending on dairy product).
However, in spite of these trends
(or perhaps because of them) there was
another marketing development in the
1990s. While many dairy cooperatives
were growing larger in size and scope,
there was corresponding growth in
interest by milk producers in “niche
marketing.”
Niche marketing means that members’
milk is manufactured into specialty
or branded dairy products for specific
market segments. These activities are
typically conducted on a small scale.
The idea of niche marketing is to
add value to member milk by producing
a unique product, capitalizing on
its specific attributes and selling it to a
relatively narrow target market. The
increasing interest of consumers in
where their food comes from and how
it is produced has created a growing
market for products with attributes
such as “organic,” “artificial hormonefree,”
“pasture-based” (grazing), locally
produced and “freshness.”
Co-ops and niche markets
While some producers have delved
into these activities individually, others
have banded together with like-minded
dairy farmers to form small cooperatives
to market milk into these niche
markets. These efforts have been
spurred on by several factors: the need
to preserve a market outlet, milk production
style, and/or producers’ desire
to generate added returns on their
milk above what their traditional outlet
offers.
In at least two cases, niche-market
co-ops were formed when milk buyers
would no longer accept producer milk
via their established delivery method.
Thus, to preserve an outlet for their
milk, they decided to own the outlet
themselves. The option of adopting
new technology on the farm to meet
market demands was not available to
them due to religious considerations.
Similarly, another group of producers
found that the payment plan they
had enjoyed from their milk buyer was
being terminated. They banded
together to seek markets that would
continue to pay them premiums based
on the quality and composition of their
milk.
Other producers that formed nichemarket
co-ops shared the belief that
consumers desire, and will pay for, certain special attributes of their milk.
These select characteristics arise from
production techniques that they
believe affect the quality of their milk
(and resulting dairy products). These
include no use of artificial hormones,
pasture-based production, organic production,
the breed of dairy cow, the
location of the farms and the size and
ownership of the dairy farms.
Furthermore, some of the members
were small-scale producers, hard pressed
to make a living in an environment of
increasing costs and volatile milk prices.
They sought continued viability for
their farms by capturing a higher return
through these specialized cooperatives.
These producers may look for additional
revenue from niche markets
rather than attempt to gain efficiencies
through traditional means (such as
increased size of farm operation). In
addition, part of their motivation may
be philosophical — a belief in a certain
scale of agriculture or production practices
(for instance, family farms and/or
organic production).
A number of articles in this magazine
in recent years have profiled various
producer-group efforts to add
value to their milk in this manner (see
the January/February 2005, September/
October 2003, and July/August 2002
issues for examples). This article
attempts to summarize the niche-marketing
efforts by U.S. dairy cooperatives.
Traditional niche dairy co-ops
Traditionally, a niche-marketing
dairy cooperative was one that
processed all of its members’ milk in
its own plant to manufacture and market
specialty or branded dairy products
(typically cheese) for particular markets.
In 1992, USDA documented 25
of these cooperatives, labeling them
“branded cheese” cooperatives (table
1). A couple of these co-ops also produced
minor quantities of other products,
such as butter, nonfat dry milk or
whey products in addition to cheese.
These branded-cheese cooperatives
captured some marketing margins, in
addition to processor margins, by moving
operations closer to the consumer
and by marketing distinctive products
that commanded premium prices.
They are predominantly located in the
East North-Central region, especially
Wisconsin.
Following the overall trend of
declining cooperative numbers, the
number of branded-cheese cooperatives
fell by 7 cooperatives (28 percent)
between 1992 and 2002. However, the
net decline masks the dynamics of
what occurred.
Seventeen cooperatives left the category
during that period. Of that total,
12 branded-cheese cooperatives (48
percent of the 1992 total) went out of
business, nine of which ceased operations
altogether under stressed financial
conditions, while three merged
with other, larger cooperatives or were
acquired by an investor-owned firm.
At the same time, four niche dairy
co-ops grew to the extent that their
expanded product lines moved them
into a new category, which USDA calls
“diversified dairy cooperatives.” These
dairy co-ops have multiple product
lines, including commodity dairy products
such as bulk cheese and butter,
and also sell a large amount of milk in
bulk. One co-op took the opposite
track and ceased manufacturing cheese,
but continued marketing members’
milk.
In contrast, 10 cooperatives were
added to the branded-cheese category
between 1992 and 2002. Five were
existing cooperatives that began (or
resumed) manufacturing cheese and
the other five were newly formed
cooperatives. Therefore, there were 18
niche marketing cooperatives operating
in 2002, representing 9 percent of
all dairy cooperatives. Because these
cooperatives tend to be rather small,
they handled less than 1 percent of all
milk handled by dairy cooperatives.
Long-established
branded-cheese co-ops
In 2002, 13 niche-marketing cooperatives
were long-established businesses,
having been in operation for
many decades. This indicates that
manufacturing non-commodity cheese
has long been a viable alternative for
some groups of dairy producers.
However, as was noted earlier, more
than one-third of the branded-cheese
cooperatives went out of business
between 1992 and 2002 due to poor
financial performance. These smaller,
specialty-cheese makers must offer
superior and unique products and service
in order to survive in an environment where large cheese manufacturers
have considerable market clout due
to the latest technology in their highvolume,
low-cost plants.
These long-established, brandedcheese
cooperatives are almost all
located in Wisconsin (with one each in
Ohio and Pennsylvania). They use all
of their member milk in their own
plants, and typically are small operations
(10 of the 13 cooperatives handled
less than 50 million pounds of
milk annually) and all have grade-B
milk producer-members.
These long-established cheese-marketing
cooperatives averaged $10.03 in
assets per-cwt of member-milk in 2002
(Liebrand), while $5.80 (58 percent of
the total assets) was provided by members.
This level of asset use was far higher
than for other operating types of
dairy cooperatives. However, these
cooperatives also generated higher
average net margins per-cwt of milk
handled than did the other types of
cooperatives: 32 cents vs. 21 cents for
all dairy cooperatives in 2002.
New niche-marketing co-ops
USDA identified seven cooperatives
that were formed after 1992 that market
distinctive, niche-dairy products.
Moreover, most of these (5 cooperatives)
were formed between 1992 and
2002. These are all small cooperatives
marketing milk or milk products that
have unique attributes attractive to
certain consumers.
Two of these newer cooperatives
marketed bottled milk under their own
label while the other five made a wide
variety of cheeses and flavored cheeses;
and at least one of these co-ops made
butter in addition to its specialty
cheese. Several were located in Wisconsin
with others in Massachusetts,
Minnesota, Ohio and Pennsylvania.
All of these new niche-marketing
cooperatives attempt to capitalize on
the “natural” production practices of
their members. They want consumers
to know that their products come from
family farms and that no artificial hormones
are used to enhance milk production.
Several emphasize their practice
of keeping cows on pasture (which
some view as more humane) and say
this affects the composition of their
milk in a health-promoting way.
The two co-ops that sell bottled
milk emphasize the milk’s local production
and therefore its freshness.
They maintain they can deliver the
milk from cow to consumer in far less
time than it takes the large, regional
milk bottlers.
A couple of the new niche cooperatives
were formed by Amish producers
who were seeking a market outlet for
their milk because the milk plants they
traditionally dealt with would no
longer accept milk in cans. These two
cooperatives operate much like the traditional
branded cheese cooperatives
— all their milk goes through their
own plant to make cheese.
For the Amish in particular, though
they own the plants, they do not operate
them because it would violate their
religious tenets. A hired cheesemaker
carries out the manufacturing, often
for a portion of the gross income.
(Note: some traditional, brandedcheese
cooperatives also operate under
this type of arrangement with a
cheesemaker who furnishes the equipment,
labor and tools to make the
cheese out of members’ milk in plants
owned by the cooperative. In
exchange, the cheesemaker gets a
share of the gross income or profits.)
Plant ownership rare
Only one other new niche dairymarketing
cooperative owns a plant.
However, this cooperative only
processes a small portion of its members’
milk in its plant. It sells all of its
member milk to a larger, more established
cooperative, then “buys back”
the milk it needs for its own operations.
The other cooperative bottling
specialty milk has a similar relationship
with a larger cooperative and is searching
for its own plant, but does not own
one at this time.
Thus, five of the seven new nichemarketing
cooperatives deviate from
the model used by the long-established
cheese-marketing cooperatives. With
one exception, they do not own or
operate any plants. Rather, they contract
with established manufacturers to
make their products on a batch, or copack,
basis.
Because the markets for their specialty
products are still limited, only a
small portion of their members’ milk is
needed to manufacture their specialty
products. So, the bulk of their milk
continues to be sold through established
outlets. This also contrasts with
the long-established cheese-marketing
cooperatives, which use all of their
members’ milk in their own plants.
It is apparent that for most of these
cooperatives, the fledgling niche-marketing
effort is an attempt to garner
supplemental income for members,
rather than a market outlet for all of
their milk production. The volume of
milk moving through these new nichemarketing
cooperatives is quite small
— a majority (four out of the seven
niche dairy co-ops) handled less than 5
million pounds of member milk per
year. In 2002, these new niche-marketing
cooperatives produced just 16 percent
of all the cheese manufactured by
niche-marketing cooperatives; the rest
was produced by long-established
cheese cooperatives.
Continued interest in niche co-ops
The idea of niche marketing continues
to attract the interest of dairy producers. Since 2002, at least seven more
producer groups have formed cooperatives
to pursue specialty markets. All
ship to established milk handlers
(cooperatives for the most part) and
look to use a portion of their members’
milk for their specialty product(s).
Several co-ops in the Northeast
emphasize that they are “local producers”
and encourage consumers to buy
their products as a way to preserve the
family farms and rural landscapes in
their state. Most look to bottle and
label milk as being produced locally,
in-state, but a majority (four cooperatives)
has not settled upon a specific
dairy product.
Except for one Amish group, none
own or operate processing facilities.
Most of these efforts (five of the
emerging cooperatives) are in the
North Atlantic region, where there is
interest among residents, consumers
and state officials in preserving their
state’s agricultural heritage
and open
space.
Market potential
The very nature of niche marketing
implies a limited market. However, that
is not to say these niche-marketing
cooperatives are precluded from growing
into large, successful ventures. For
instance, the Coulee Region Organic
Producer Pool (CROPP) started out as
a small cooperative with seven members
marketing to the organic niche
market (see Rural Cooperatives
January/February 2000 and May/June
2005 issues). It is now a large, nationwide
cooperative marketing a variety of
organic dairy products under the
“Organic Valley” brand name.
Large cooperatives such as
Tillamook and Cabot Cooperative (now
part of Agri-Mark, Inc., a dairy marketing
cooperative — see the May/June
2000 issue of Rural Cooperatives) have
grown broad regional, if not national,
markets for their premium, branded
cheeses. (These three cooperatives are
classified as diversified cooperatives by
USDA due to their wide scope of activities
and are not counted in the number
of niche-marketing cooperatives. In
fact, many of the large, diversified dairy
cooperatives offer a variety of branded
dairy products.)
A number of long-established
cheese-manufacturing cooperatives
continue to thrive by focusing on quality
and supplying specific markets with
specialty cheeses. These successful
cooperatives provide evidence that
niche marketing is a viable alternative
for interested farmers.
Synergy with established
cooperatives
Most of the newer niche-marketing
cooperatives continue to sell the bulk
of their milk to other handlers. They
direct just a portion of their milk to a
plant to have their specialty products
made.
For some, these shipments for their
niche products are only done occasionally.
Others ship all their milk to their
handler (typically a cooperative) and
“buy back” the amount of milk needed
to make their specialty product. In this
case, the handler diverts shipments of
the niche marketing cooperative members’
milk to the selected plant.
These arrangements give the members
market security (a market outlet
for all of their farms’ milk). At the same
time, it allows them to seek added
returns on a portion of their milk.
The relationship between these new
niche-marketing cooperatives and
established cooperatives appears mutually
beneficial. The niche-marketing
cooperative can focus its efforts on its
niche products, leaving the tasks of
managing milk routes, producer payroll
and balancing milk supplies to the
larger cooperative.
The established cooperative benefits
by having members who, due to the
added revenue they gain from their
niche products, are thriving and happy
members. Moreover, the established
cooperative gains another outlet for
member milk, however small.
References
Cheese Market News, Midwest
Education Program Raises Awareness
of Organic Farming, Seeks Interested
Parties, pg. 10, Vol. 25, No. 12,
April 22, 2005.
Elitzak, Howard. Food Marketing
Costs at a Glance. Food Review,
Economic Research Service, USDA,
Vol. 24, Issue 3, September-
December 2001.
Liebrand, Carolyn. Financial Profile
of Dairy Cooperatives, 2002, Research
Report 203, Rural Business-
Cooperative Service/USDA,
September 2004.
Liebrand, Carolyn. Structural
Change in the Dairy Cooperative
Sector, 1992-2000. Research Report
187, Rural Business-Cooperative
Service/USDA, October 2001.
Ling, K. Charles. Marketing
Operations of Dairy Cooperatives,
2002. Research Report 201, Rural
Business-Cooperative
Service/USDA, February 2004.

Hurdles to niche-markets
Niche-marketing co-ops face several challenges. Most
arise because of the small volume of milk they have to market.
These hurdles include:
- Higher per-unit costs — The small volume inherently
increases a co-op’s per-unit processing costs. The costs of
shipping partial loads of milk, manufacturing small batches
of cheese and butter and bottling small runs of milk are at a
premium. And, as noted elsewhere, the long-established
cheese-manufacturing cooperatives required $5 per cwt of
milk of member equity in 2002.
- Ability to attract qualified personnel — Due to their
small scale, it may be difficult to offer salaries competitive
enough to attract management and personnel of sufficient
quality to operate a plant profitably. Poor management and
staff can derail the success of even a high-quality, highly
desired product. Skilled management is critical to avoiding
or minimizing the effect of any “hidden-bummer factors”
that can be costly to address, says Gerry Ely, cooperative
specialist for USDA Rural Development in Pennsylvania.
These troubles can include the unforeseen cost of getting
the cooperative’s products into retail stores (slotting
fees), unanticipated packaging costs (customers not
returning the novel glass milk bottles when the deposit
charge did not cover the bottles’ actual cost), or perhaps
unanticipated costs of complying with labeling requirements
(waste and/or fines from mislabeling or ineffective
labeling).
Producing a quality product is just the first step. The
cooperative must next efficiently get its product to market
in good and attractive condition. Distribution channels must
be efficient so as not to eat up the added value derived
from processing and packaging. Moreover, they must have
a plan for handling “returns” and unsold product. Finally,
they must be savvy about marketing — be able to get the
word out about the uniqueness of their product and convincing
consumers to seek it out and to pay more for it.
- Contract processing — To avoid the high costs associated
with owning and operating a small plant, some of
these groups contract with a plant to have their specialty
products produced for them. This means they give up some
control over the production process. These groups are then
at the mercy of that processor — be it for the rates
charged, quality, reliability or continuity of service. Many of
the newer niche-marketing cooperatives are operated on
this basis, presumably to avoid the significant financial
commitment and management demands that come with
owning a plant.
Some of these that have their products made for them
rely on members to carry out the marketing and distribution
tasks. This way, the members capture some of the labor
charge that would otherwise go to middlemen.
However, the opportunity cost of the farmers’ time
should not be overlooked. Labor, even if “unpaid,” is never
cost-free. Furthermore, while members may excel at producing
milk, they may not have the necessary expertise to
carry out the marketing and distribution functions. Only if
they are able to perform the middleman functions in an efficient
and cost-effective way will they be able to capture
profits.
— By Carolyn Liebrand
How big are “middleman” profits?
Some farmers have been stirred into cooperative action
when they noted the gap between the price of their milk as
it leaves the farm and the prices of dairy products in the
stores. In 2000, for example, the average retail price for
one-half gallon of milk and of cheddar cheese was around
three times the farm value of the milk used in making the
retail products.
Thus, many a farm group has been exhorted to addvalue
to members’ raw agricultural products to capture
higher revenue. However, the gap between the price of
milk at the farm and the price of end-products from milk
represents the total marketing bill: the cost of getting the
raw product off the farm and into consumers’ hands.
“These costs are likely to be incurred regardless of who
conducts the middleman operations.”
The bulk of what may be thought of as “middleman profits”
actually represents the expenses associated with getting
farm products into consumers’ hands: labor, packaging,
rent, transportation, advertising, depreciation, taxes,
fuels and energy, interest and repairs. Of course, there is
opportunity for profit in these activities, otherwise there
would be no incentive to perform them.
Yet, in order to capture any profits, the middleman functions
must be conducted efficiently. Any higher-than-average
costs due to inefficiencies related to small scale or
inexperience would erode profit margins quickly.
According to USDA’s Economic Research Service
(ERS), pretax corporate profits made up just 6 percent of
the marketing bill for all food in 2000 (Elitzak). Labor was
the largest marketing expense, which accounted for 47
percent of the difference between the farm value of food
and what consumers spent on food in 2000. Packaging was
the next largest expense, accounting for 10 percent of the
marketing bill, followed by profits.
This suggests that if farmers take on some, or all, of the
middleman functions, they may be able to retain a portion of
the profits generated by middleman activities. In addition,
since labor costs are a major contributor to the value added
between the farm gate and dinner plate, farmers may be
able to benefit by providing their own “sweat equity.”
Any of the middleman steps the members carry out
themselves may allow them to retain a portion of the labor
charge.
Alternatively, producers could try to raise the value of
their milk as it comes off the farm. This is what the organic
milk producers have been able to do. For example, the farm
value of organically produced milk received a premium of
$4.16 per cwt in 2004, according to Organic Valley (Cheese
Market News). By stressing the benefits of their particular
milk to consumers, niche-marketing cooperatives may
command a higher price for their milk and dairy products.
If these premium prices more than compensate for the
relatively higher production and marketing costs that are
likely to accompany organic and specialty milk production,
these producers may indeed capture greater returns.
— By Carolyn Liebrand
Micro co-op finding success in local markets
PastureLand in southeastern Minnesota is an example
of a new, branded-cheese and butter micro co-op that has
had considerable success penetrating local and regional
markets. Marketing efforts emphasize that freshness is
enhanced by local production and that it comes
from small family farms that help preserve
a rural way of life and that
have a low impact on the environment.
PastureLand’s member
farms have all recently been
certified organic. Its members’
cows are all kept on pasture.
“Our job is to manage solar energy,” says
board President Dan French. “We harvest it in the form of
grass, using animals. The healthier the system is, the
healthier our product is going to be.”
PastureLand’s artisan cheeses are produced in small
batches for the co-op by Eichten’s in Center City, Minn.,
using only fresh milk from members’ pastured dairy herds.
The co-op produces a wide range of Gouda cheeses,
including aged, mild, herb, jalapeno and dill flavors. It also
makes baby Swiss and cheddar cheese, as well as cheddar
curds.
The co-op’s Summer Gold salted and unsalted butter is
also made in small batches at an old-fashioned,
local creamery in Hope, Minn., using
only sweet cream from the coop’s
grass-fed cows. Business
has been increasing at a rate
that recently justified hiring
its first fulltime manager, Jean
Andreasen.
PastureLand, formed in 1999, was
awarded honors in three divisions by the
American Cheese Society in its 2004 competition, including:
first place salted butter, first place unsalted butter and third
place herb Gouda cheese.
“It is important to us to be an organization that is small
enough that the members have say in future membership,
farm certification and other business matters,” says
French.