IN THE SPOTLIGHT

A Nice Guy Who Finished First

Roy Orton’s track record at National Grape
and CoBank earns top honors from NCFC


By Patricia Daughrity

Editor’s note: Daughrity is a freelance agricultural writer based in
western New York and is the daughter of Roy Orton.



hink of a bib overall-wearing farm boy who relishes playing practical jokes and shooting his BB gun more than cracking the books. Think of a persevering inventor who ignores sneers of “It can't be done,” and finally proves that it can.

Think also of a business leader of a fruit beverage company who has the guts to do what is right — even if it costs him his position. Think of a cooperative director who, as the dark-suited chairman, helps set the course of a sophisticated, $52 billion cooperative bank.

What four people come to mind? In this case, these descriptions all apply to one man: Roy Orton, who has led three major U.S. cooperatives during his career.

For his 53 years of involvement with cooperatives — including service as president of National Grape Cooperative, and chairman of Welch’s and CoBank — Orton was chosen as the 2008 Director of the Year by the National Council of Farmer Cooperatives (NCFC). The honor goes to farmer cooperative directors who “take the lead to help their board of directors make decisions vital to their cooperative.”

NCFC President Jean-Marie Peltier saluted Orton for his “outstanding leadership” and “dedication to the principles of farmer-ownership.”

“Whoever raised Roy Orton knew what they were doing,” says Ted Wolfe, former executive vice president of Welch’s.

How did Orton go from farming to winning NCFC’s prestigious award? The answer is rooted in purple grapes.

Invention revolutionized
Concord grape industry

In 1938, in rural Ripley, N.Y., Joseph Roy Orton was born to Ross and Martha Orton, the middle of three children. Oblivious to the world’s hardship during this era, little JR (as he was then called), along with siblings Lois and Donald, romped with the chickens and played cowboys and Indians, straddling de-barked lengths of sumac that served for horses.

As he grew, JR worked alongside his dad in the chicken coops and orchards as the family farm grew into the largest poultry and cherry operation in the county. Gathering eggs, hauling chicken feed and moving 10-foot ladders during cherry harvest filled the boy’s weekends, nights and summers. Hard work and discipline were served fresh daily on the farm.

At age 20, Orton purchased his first farm — a Concord vineyard next door to his parents’ farm. At that time, the juicy, thick-skinned grapes were hand-trimmed, hand-tied and hand-picked, then were trucked to Welch’s for processing into juice and jelly.

As in any farming operation, hand-picking grapes is sluggish work, weather dependent and costly. Inspired to streamline vineyard operations, Orton and his Uncle Max brainstormed on a faster, cheaper way to harvest the indigo fruit. Exploring mechanization, the Ortons knew their contraption had to be substantially faster than hand-picking and would have to pick the vines clean.

Making the odds longer was the narrow window of opportunity in the autumn to test their ideas while still handharvesting the crop. They also had to contend with naysayers. Even Orton’s alma mater, the esteemed agriculture school at Cornell University felt “…it was impractical to pick the [single curtain]…vines mechanically,” according to the Finger Lakes Wine Museum newsletter.

Nevertheless, the men experimented with an over-the-row framework, with vibrating internal “fingers” that jiggled off the fruit. The framework was a cinch. The main challenge was in finding the right material and a shape for the fingers. Converting horizontal motion into vertical motion also proved critical to clean-pick the vines.

A resolve to succeed
At the time, Orton was (and remains) a member of National Grape Cooperative, the growers’ co-op that owns Welch’s. As word of Orton’s experiment spread, many responded with cynicism. But the doubters did not shake his resolve.

By age 26, Orton had built a slick prototype harvester and reached a deal with a licensee-buyer for his patent on his mechanical grape harvester. In 1967, Chisholm Ryder Co. built a model using Orton’s patented machine.

The new machines slashed harvest costs. Grower returns ballooned.

One farm worker would do well to harvest a ton of grapes per day, whereas the big blue, self-propelled machines that used the Ortons’ technology could harvest four or five tons per hour. This huge advance prompted more acres of grapes to be planted, because growers could now manage more vines.

“No new product of ours has ever had such immediate acceptance, and no other new product seems to have fewer mechanical problems,” Lee Towson, of Chisholm Ryder, said at the time. Sales of the harvesters shot up like a champagne cork and the naysayers quickly moved on, raining on someone else’s dream.

Reflecting on the innovation that revolutionized the grape industry, Orton, with characteristic humility, says “We didn’t know any better.”

Past CoBank Chairman Otis Molz remarks, “One of the very prominent characteristics of Roy is he isn’t afraid of change. He’s always willing to try something new if there is a chance of improvement.”

In 1970 he was elected to the National Grape board. In 1981 he became chairman of the two-board system of National Grape and Welch’s, a position he held for 13 consecutive years.

Do what is right, not what is popular
Orton instinctively knew that the popular vote is often aligned with a short-term (often financial) gain. But the vote for what is right for a co-op is often based on the organization’s long-term health. Leadership favoring the former may flicker briefly, and such decisions may prove quite popular. By contrast, leadership that promotes the longterm good of the business will often face strong resistance.

Colleagues say Orton earned a reputation for leadership based on his integrity. He favored what was right for the membership, regardless of how it impacted his short-term popularity. Ironically, it was that philosophy that probably cost him re-election to his 14th term on the board in 1993.

One of the toughest challenges the dual, National Grape/Welch’s boards faced in the years before that election was the issue of declining quality and yields from Arkansas grower-members. The co-op maintained a facility in Arkansas to receive the crop, but over time the economics there grew worse. One year production in Arkansas dropped to less than 2,000 tons (about the production of one large grower in a highproduction region). In addition to low yields, the Arkansas crop repeatedly did not meet the coop’s rigorous quality standards, according to Everett Baldwin, former Welch’s CEO.

The directors and management resolved it was in the best interest for the co-op to pull out of Arkansas. But the popular opinion pushed for maintaining the status quo. Emotions ran high in Arkansas, and growers there filed a lawsuit, naming Orton and Baldwin as defendants.

Orton recalls this period being made even more difficult because “they were some of the most loyal members I ever met in my life.” The litigation lasted a year, the end result being that the growers there were dropped by the co-op, although they were awarded a small settlement.

“Roy was never afraid to take on an unpopular cause if he felt it was in the best interest of Welch’s, and, by extension, in the best interests of the membership,” says Dan Dillon, former Welch’s CEO. As upsetting as the lawsuit was, Orton “grew in stature, composure and [in his] ability to ask tough questions,” says Welch’s Ted Wolfe.

Service with CoBank
Orton’s accomplishments with National Grape led to his election to the board of the Springfield Bank for Cooperatives (in Massachusetts) in 1992. Two years later the bank merged into CoBank, which was initially formed in 1989 when 10 of the 12 Banks for Cooperatives (part of the Farm Credit System) were reorganized and streamlined to cut administrative costs and better serve the financial needs of agricultural cooperatives.

In 2002, Orton was elected chair of CoBank, in part due to his proven ability to build consensus from a table of diverse thinkers.

Humility is unlikely to have its own chapter in a leadership textbook, but it is clearly one of Orton’s secret weapons. Consistently downplaying his own contributions, he strove to shift the limelight toward others, enhancing his rapport with other directors, management and stakeholders.

Jack Cassidy, CoBank’s secretary and senior vice president of board and government relations, notes that Orton is known for “lack of ego and uncommon humility.” The values he exhibits that come from being a farmer from a small town in rural New York are refreshing in the financial world, he adds.

Orton’s “what-you-see-is-whatyou- get” persona didn’t always mesh with those who are less forthright. “You can get cynical in this business,” Cassidy confides, pointing out that Orton found ways to work with people with different value sets and still get results.

“You know the saying that ‘nice guys finish last?’ Roy proved that statement wrong. He kept his values,” Cassidy adds.

Striving for inclusiveness
While a dictatorial leader imposes his/her beliefs on others, the inclusive leader works with others to develop options and reach consensus. “Roy always gave every director a chance to voice his or her opinion,” says Stan Dean, former CoBank director, adding that Orton earned a reputation for being fair to both sides of an issue.

“He doesn't keep information to himself as a way to control other people,” says Cassidy. A case in point was the 1994 Springfield Bank merger into CoBank, and how he handled the resulting need to reduce the board size. After the Another advantage for the cooperative is the revenue for the cooperative’s propane subsidiary, Shelby Energy, Bernson says. Shelby won a 2007 Expanding Excellence Award from CS Week, an electric utility customer service organization, and Electric Light and Power magazine. The award recognizes outstanding contributions, innovations and excellence in utility customer service.

For every 100 generators installed, the cooperative can increase peakdemand control by 1 megawatt (MW). Every MW of controlled demand can result in about $50,000 in annual power cost savings. These savings can be passed on to customers and increase system stability. During a 10-year period, the net benefits are expected to exceed initial project implementation costs, according to the cooperative.

$500,000 annual savings
The cooperative’s goal is to install enough generators to achieve 10 MW of interruptible capacity, which could save more than $500,000 in annual power costs — nearly 5 percent of Shelby’s total power supply costs. Installation of enough generators could reduce the need to turn on peaking units, used when electric power is in high demand.

Bernson noted that Shelby’s farm and residential customer-members who are participating in the demandmanagement program enjoy the benefits of knowing that during power outages, their generators will continue to supply electricity to meet their needs.

“One of our customers, a farmer, told us that now he doesn’t need to worry about making sure he has somebody check his property if he’s away when an outage occurs. He no longer has to mess with generator fuel and fuel storage, or manage generatorsafety concerns, such as extension cords and proper ventilation. He doesn’t need to deal with the elements to get his generator started during outages.

“It’s a safer way to go,” Bernson notes. “Best of all, our members who participate can save money each month and we keep peak load costs down.”





March/April Table of Contents