CoBank keeps pace with co-ops’ changing needs




en years ago, none of the 2,500 U.S. cooperatives and other rural businesses that make up CoBank’s membership connected electronically with the Denver-based bank.

Today, nearly 1,000 of CoBank’s customers manage their loan accounts and company funds through the bank’s online delivery platform, CoLink®, with a growing number of them using a more robust line of cash-management services: CoBank Cash Manager.

Online banking and cash management is just one way CoBank has responded to its customers’ changing business needs in recent years. Faced with increasing consumer demands, along with pressing regulatory, political, environmental and trade policy issues, CoBank’s customers have required greater resources and capabilities to compete in the marketplace. As a major provider of financial products and services to rural America, CoBank has actively focused on anticipating its customers’ changing needs and delivering the competitive advantages they require to succeed in their businesses.

“We are continually looking for ways to deliver more value and adapt to our customers’ needs and to the marketplace,” says Douglas D. Sims, CoBank’s CEO. “Adaptability has been key to our customers’ success and to CoBank’s.”

For example, CoBank, a federally chartered bank in the Farm Credit System (FCS), is part of a broad coalition of cooperatives and agricultural associations that support legislation to allow CoBank to finance a new generation of farmer-owned cooperatives. Increasingly, CoBank’s cooperative customers are adjusting their corporate structures so they can access new sources of nonmember equity capital. Some of these new structures create eligibility issues for organizations which want to do business with CoBank.

“We believe these new cooperative structures can be especially useful for value-added farmer-owned cooperatives in certain situations,” Sims says. “This legislation will continue to allow the flow of capital to rural America. Access to capital is key to any growing and changing business. CoBank must have the same ability to adapt as its customers if the bank is going to succeed in today’s business environment.”

In an increasingly competitive environment that has produced fewer, but larger, cooperatives, building CoBank’s financial capacity remains an ongoing priority. In November 2003, CoBank strengthened its capital position by issuing $200 million in perpetual preferred stock under favorable market conditions. This outside infusion of capital CoBank’s second in three years further positions the bank to meet the growing needs of its customer owners.

Building capacity extends beyond financial transactions, such as preferred stock issuance, to business expertise and people. To help the bank continue to fulfill all aspects of its mission of serving U.S. agriculture and rural America, CoBank has established complementary strategic partnerships and alliances that broaden CoBank’s access to capital, products and services. Some of these partners are Farm Credit System banks and associations; others are well-known commercial banks or international correspondent banks around the globe. This network helps CoBank bring billions of dollars in loan capital to CoBank’s customers, deliver cash management services to rural America, and finance $200 million in ag exports sales monthly.

In addition, in early 2004, CoBank increased its ownership stake in Farm Credit Leasing Services Corporation (FCL) from 82 percent to 100 percent. As a wholly owned subsidiary, FCL strengthens the bank’s ability to deliver on its value proposition of bringing market-competitive leasing services to rural America. To reach such a wide market, FCL will partner with Farm Credit associations to ensure that the leasing needs of their customers are met.

In a post-Enron age shaped by the Sarbanes-Oxley Act, CoBank has furthered its long-standing commitment to good governance and transparent disclosure practices. A special restructuring committee of the bank’s board of directors is developing recommendations to enhance CoBank’s governance. One result is likely to be a reduction in size of CoBank’s board, which now numbers 26 directors. The committee is also considering the need for additional outside or independent directors, and for increased attention to the qualifications of future board candidates.

For the past five years, CoBank shareholders have received an average of $125 million per year in cash patronage as a result of their investment in the bank. ”

“It’s balancing the right combination of so many things,” Sims emphasizes. “It’s serving your customers’ needs better than anyone else, employing prudent risk management practices, controlling expenses, improving business processes, strengthening your financial capacity, and maintaining the right strategic partnerships.”

With $31 billion in assets and $2.8 billion in capital, CoBank has built a strong cooperative bank for rural America. But as CoBank’s CEO notes, “The job is never done.”

Contact information: website: www.cobank.com, phone 1-800-547-8072; address: 5500 S. Quebec St., Greenwood Village, Colo. 80111. CEO: Douglas D. Sims; President and COO: Robert B. Engel; Board Chairman: J. Roy Orton, President, Orton Farms, Ripley, N.Y.

May/June Table of Contents