More Resources:

The Mediation Process
Mediation Timeline
Our Purpose
Mediation Brochure (PDF)
Mediation Authorities
Mediation for RD Employees
Mediation Home

Vision.   Rural Development is perceived by internal and external individuals as an organization that values their employees and presents a customer friendly face to those who seek and receive assistance from the various programs.

Mission.   To help enhance Rural Development's organizational culture:

• To understand that conflict is a normal component in the ongoing process of employee interactions, and in carrying out program responsibilities.
  
• To use established mediation procedures to resolve adverse decisions with the Rural Development customer.
  
• To resolve workplace conflict by the use of constructive early intervention and established mediation procedures.

* PDF files require the Adobe Acrobat Reader.